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This is the home page for the Landmark contractor and formatting guide. Landmark uses this to capture best practices and address common problems.
Contractors Guide
What is this about ?ExpectationsAvailabilityTicketsTicket SupportInvoicesReview your FeedbackProofing Process (Only for Proofers)New Transcriptionist Portal TourNew Proofer Portal TourFrequently Asked Questions
How to Auto-Generate Your Invoice - Landmark USLike, how do I use the word "like"?Quick Fix for Incorrect Speaker LabelsSubmitting a Completed TicketViewing My FeedbackWhat is Tracking?HIPAA Compliance
What is this about?Resources
WhiteboardTechnical / Computer Help
Help: Technical ProblemsUpdate Contact Information
ContactFormatting Guide
What is it about?Landmark’s Standard TemplateHanging IndentPropertiesFormatMagnificationBlank PagesLabeling SpeakersSpeaker Identification (Tracking or Numbering)Editorial CommentsEnd of AudioMultiple Audio FilesPartial Audio FilesTime StampingContinuous Line NumberingDe-IdentificationVernacularNon-Strict and Strict VerbatimOkay, not OKAffirmative / Negative ResponsesSpellingQuotesParagraph and SpacingEllipsis and Em Dash
Hyphenation NumbersCapitalization
Special Characters in Transcript Name